Business Services

As part of Cultural Identity Awareness Ltd development plan we have expanded our service portfolio and geographic base to include London and the South East Region.

This expansion has enabled us to develop a total holistic perspective to meeting and achieving the legislative, social, economic targets, goals and requirements that are fundamental to today’s business and organisational development. This means we can expand geographically to meet the growing demand for these services.

In addition to providing Equality and Diversity training programmes, Consultancy support, Equality Impact Assessments and development and community based projects we can also provide:

Project Management, Assessment, Mediation, Business Coaching, Training Delivery/Design and Consultancy.

Training Design

• Training Needs Analysis/ Diagnostic Skills
• Business Development Support

Training Delivery

• Assertiveness Training
• Communication & Questioning Skills
• Customer Services
• Management Development
• Presentation Skills
• Supervisory Customer Services

Consultancy

• Consultancy Support
• Business Mentoring

Assessment Activity

Working within the National Vocational Qualification framework offering a blended approach to assessment and training delivery.

• Assessing learner development
• Assessment and monitoring
• Skills Gap Training

Areas of technical competence include:

• Customer Services at level 2/3 / Business Administration level 1/2/3
• Management Level 2/3/4 / Team Leader Development Level 2/3
• Events Organising and Management Level 2/3/4
• Pensions Fundamentals/Financial Calculations Level 3/4
• Training and Development Level 3
• Conflict Management

Please view our Partnerships and Testimonials.

For all initial enquiries regarding the above Business Services, please contact Joanne Heath at our London Office:
email london@culturalawareness.co.uk or phone 07830 155017.